Terms of Service
Terms of Service
Last updated: November 13, 2026
These Terms of Service ("Terms") govern your use of www.shadeandseeker.com (the "Site") and the services and products offered by Shade Sunless Tanning Company, LLC, doing business as Shade & Seeker Beauty ("Shade & Seeker," "we," "us"). By booking a service, buying a product, or using the Site, you agree to these Terms.
1. Our services
We provide sunless spray tanning and related beauty services at 112 Cricket Avenue, Ardmore, PA 19003. Service descriptions, prices, and availability are listed on the Site and may change at any time. We may refuse or end a service at our discretion, including for safety reasons.
2. Bookings, deposits, and cancellations
Appointments may require a deposit at the time of booking. The deposit is applied to your service.
Please cancel or reschedule at least [24 hours] before your appointment. Late cancellations (less than 4 hours) and no-shows may forfeit the deposit or be charged half of the service price.
If you arrive more than 5 minutes late for a 15 minute appointment, we may shorten or reschedule your service.
We may reschedule appointments because of illness, weather, or emergencies. If we cancel, your deposit will be refunded or applied to a new appointment.
3. Your health and safety
Before your service, please tell us about allergies, skin conditions, pregnancy, medications, or other health concerns. Waiver must be filled out prior to any services rendered. Waxing service and massage service waivers must be updated at every appointment. Sunless tanning products may contain DHA and other ingredients that can cause irritation in some people. We recommend a patch test if you have sensitive skin. Sunless tanning does not protect against UV exposure; continue to use sunscreen.
You are responsible for following the prep and aftercare instructions we provide.
4. Results
Results vary based on skin type, preparation, aftercare, and other factors. We do not guarantee a specific color, shade, or duration. If you are unhappy with your result, contact us within 24hours and we will work with you on a reasonable solution, which may include a touch-up at our discretion.
5. Payments and gift cards
Payment is due at the time of service or purchase. Prices are in U.S. dollars and do not include applicable taxes. Gift cards and packages are non-refundable, cannot be redeemed for cash except where required by Pennsylvania law, and are treated as lost if lost or stolen.
6. Products and returns
Products purchased in-studio or online may be returned within 14 days of purchase if unopened and in original packaging. Opened products cannot be returned for hygiene reasons unless they arrive damaged or defective. Shipping costs are non-refundable. Contact us before returning any item.
7. Use of the Site
You agree not to misuse the Site, including by interfering with its operation, attempting unauthorized access, or using it for unlawful purposes. Our Site is hosted by Squarespace and may link to third-party sites; we are not responsible for their content or practices.
8. Photos and intellectual property
All content on the Site, including text, logos, and images, belongs to Shade & Seeker or its licensors and may not be copied without permission. We will only post photos of you (such as before-and-after images) with your consent.
9. Disclaimers and limitation of liability
Services and products are provided "as is." To the fullest extent permitted by law, Shade & Seeker is not liable for indirect, incidental, or consequential damages, including staining of clothing, bedding, or other items. Our total liability for any claim is limited to the amount you paid for the service or product involved.
10. Governing law
These Terms are governed by the laws of the Commonwealth of Pennsylvania. Any dispute will be handled in the state or federal courts located in Montgomery County, Pennsylvania.
11. Changes to these Terms
We may update these Terms from time to time. Changes take effect when posted on the Site, and the "Last updated" date will change.
12. Contact us
Shade & Seeker Beauty 112 Cricket Avenue, Ardmore, PA 19003 610.757.8965 ยท hello@shadeandseeker.com
